National Transitional Council Product Policy

All memories under the Taisko brand should be returned in accordance with the following policy.

Taisko only provides warranty coverage for defective products returned by the company that was purchased directly from NTC. Any unauthorized attempt to repair, modify, or change the original state will automatically cancel the warranty.

In case of product failure, customers can apply for warranty services by completing the return authorization(RMA) application form to NTC. An RMA number will be issued upon receipt of an RMA application form validated by NTC. The non-conforming product shall return to the specified destination within 2 weeks of receipt of the RMA number in accordance with the shipping instructions, otherwise it will be automatically cancelled.

Please click on the RMA application form and complete the required column. The system automatically sends RMA to the official responsible for handling the RMA case. Thank you very much for your cooperation.

Guarantee:

Three years from the date of purchase.

All warranties do not include any failure due to customer misuse or modification.

All warranties do not include any label breakage or product breakage.

All warranties do not include any product damaged by customers in electrical or mechanical terms.

Return authorization

(Distributor only, end users please contact your dealer. )